Privacy policy
1. The controller
Federation of Northern Lapland Municipalities
Contact information
Arctic Ocean Road 1
99600 Sodankylä
+358 400 423 370
Person responsible for the register
Reija Viinanen
+358 400 423 370
reija.viinanen@sodankyla.fi
2. Registered users
- Customers
- Potential customers
- Partners
3. Purpose of use of personal data
The personal data stored in the customer registers of the Federation of Northern Lapland Municipalitiesis used for customer relationship management, the provision of services, marketing purposes and the development/planning of the company’s services and other activities, as well as for similar purposes.
4. Personal data to be recorded in the register
The customer register contains the following information:
Contact details
- Name
- Phone number
Customer details
Reason for contact
5. Rights of the data subject
The data subject has the following rights, the exercise of which should be requested at reija.viinanen@sodankyla.fi
Right of access
The data subject may check the personal data we have stored.
Right to rectification
The data subject may request the rectification of inaccurate or incomplete data concerning him or her.
Right to object
The data subject may object to the processing of personal data if he or she considers that the personal data have been unlawfully processed.
Direct marketing ban
Data subjects have the right to object to the use of their data for direct marketing.
Right of withdrawal
The data subject has the right to request the deletion of data if the processing is no longer necessary. We will process the request for erasure, after which we will either delete the data or provide a reasoned justification why the data cannot be deleted.
Please note that the controller may have a legal or other right not to delete the requested data. The controller is obliged to keep the accounting records for the period specified in the Accounting Act (Chapter 2, Section 10) (10 years). Therefore, accounting records cannot be deleted before the expiry of this period.
Withdrawal of consent
If the processing of personal data concerning a data subject is based solely on consent and not, for example, on customer or membership, the data subject may withdraw consent.
The data subject may appeal against the decision to the Data Protection Ombudsman
The data subject has the right to request that we restrict the processing of the disputed data until the matter is resolved.
Right of appeal
The data subject has the right to lodge a complaint with the Data Protection Ombudsman if he or she considers that we are in breach of applicable data protection law when we process personal data.
Contact the Data Protection Ombudsman: www.tietosuoja.fi/fi/index/yhteystiedot.html
6. Regular data sources
Personal data is collected from the customer at the time of the customer relationship and from the data controller’s systems to the services via online forms. In addition, updates are made from official sources or other service providers to ensure that the information is up-to-date.
7. Regular disclosures of data
As a general rule, data will not be disclosed for marketing purposes outside the Federation of Northern Lapland Municipalities.
8. Duration of processing
As a rule, personal data will be processed for as long as the customer relationship is in force. The data subject can unsubscribe from our marketing list by himself/herself via a link in every marketing e-mail we send or by sending a message to the following address:reija.viinanen@sodankyla.fi
9. Processors of personal data
Personal data are processed by the controller and its employees. We may also outsource part of the processing of personal data to a third party, in which case we will ensure through contractual arrangements that the personal data is processed in accordance with the applicable data protection legislation and otherwise appropriately.
10. Transfer of data outside the EU
Personal data will not be transferred outside the EU or the European Economic Area.
11. Automated decision-making and profiling
We do not use data for automated decision-making or profiling.
12. Cookies and browsing tracking
We collect information about the user’s terminal device through cookies and other similar technologies, such as the browser’s local data store. A cookie is a small text file that the browser stores on the user’s terminal. Cookies often contain an anonymous, unique identifier that allows us to identify and count the number of browsers visiting our site.
Our website uses Google Analytics.
Our website also contains links to other websites and services. We are not responsible for the privacy practices or the content of these third-party sites. Third parties may place cookies on your terminal device when you visit our services in order to collect statistics on the number of visitors to the various sites.